Rules and terms of use

Minimum Age Requirement to Rent the Chalet

You must be 25 years or older to rent the chalet. You must possess a valid credit card along with a photo ID (driver’s license or passport). This same person is responsible for the property and must be present on-site throughout the rental period.

Additionally, this person is responsible for the actions of all other individuals present at the chalet. Therefore, they assume full responsibility for the people they grant access to.

A group with an average age of 20 years, with only one person aged 25 or older, will not be accepted. The group will be immediately expelled without a refund.

Maximum Capacity

The chalet has a maximum capacity of 18 people. This is for safety and legal compliance. If there are more than 18 people in the chalet and/or on the premises without prior agreement with your host, an additional fee of $500 will be charged, and you will be immediately expelled. The chalet is designed to accommodate a maximum of 18 people.

Excessive Disorder

If there are signs of partying or excessive disorder in the chalet, charges of up to $2,000 may be applied to the credit card on file. Fees for material damage or damage to the chalet or premises are additional to the cleaning fee. If there has been a spill or excessive dirt, a cleaning fee will be charged.

Parties and Gatherings

Reasonable parties (respecting the chalet’s facilities and maximum capacity) are permitted indoors. Outdoor parties are allowed as long as noise is reduced by 8:00 PM and completely stopped before 10:00 PM. Outdoor music is prohibited after 8:00 PM. Any noise complaint requiring compensation to the complainant will be at your expense, and immediate expulsion will follow.

Respect for Neighbors

The tenant agrees to adhere to reasonable conduct rules and not disturb neighbors. Noise levels must remain reasonable both inside and outside the chalet. After 10:00 PM, noise must be minimized. The tenant agrees to use only the rented premises and respect the private spaces of nearby residents.

Liability

Chalet 3 Ours and 9334-1949 Quebec Inc. disclaim all responsibility in case of incidents, accidents, or injuries due to overcapacity. In case of damage, repair costs and lost rental income will be charged to the client. Chalet 3 Ours and 9334-1949 Quebec Inc. reserve the right to inspect the chalet without notice and charge for undeclared additional guests. It is your responsibility to notify Chalet 3 Ours and 9334-1949 Quebec Inc. if the number of guests increases from the original reservation, whether for the day or overnight.

Pets Allowed Under Conditions

Pets, including dogs, cats, and rabbits, are allowed. A maximum of two pets is permitted in the chalet. If the tenant exceeds this number without prior written agreement, immediate expulsion without refund and a $500 penalty will apply.

You must notify us of any pets and pay the applicable fees. Failure to do so will result in an additional charge of $500 and possible expulsion.

Respect for the Environment

Please be respectful of your surroundings and other vacationers. Non-compliance with the rules may lead to additional fees or immediate expulsion without refund. The tenant agrees to comply with the chalet regulations at all times. This commitment also applies to family members, friends, and guests. We wish you a pleasant stay and unforgettable moments at our chalet.

Check-in and Check-out Times

Check-in: 4:00 PM (earlier check-in may be available for free if possible; ask your host) Check-out: 11:00 AM (late check-out may be available for free if possible; ask your host)

If the tenant fails to vacate the premises at the agreed check-out time, additional fees of $100 per hour may apply. We strive to accommodate early check-ins whenever possible, but this depends on the departure of the previous guests and cleaning time, which can take 4 to 8 hours.

Rooftop Terrace

When renting the entire chalet, the terrace is private. Otherwise, it is shared between guests of Ours (ground floor) and Loutre (second floor). Guests from Ours can access the rooftop terrace via an internal staircase without disturbing Loutre’s guests. Guests from Loutre can access it through the designated rooftop door. The terrace is shared proportionally to the number of guests. There are three tables, 16 dining chairs, and lounge seating for 12 people to comfortably accommodate everyone.

The chalet is located in the heart of the village, and good neighbor relations are a priority. All terraces must be vacated by 10:00 PM. City regulations require noise reduction after 8:00 PM. No one should be on the rooftop terrace after 11:00 PM. Failure to comply will result in immediate expulsion. Complaints requiring compensation to the complainant will be charged to you, with a penalty of $750.

Backyard

The ground-floor terrace must be vacated by 10:00 PM under penalty of immediate expulsion. Complaints requiring compensation to the complainant will be at your expense, with a penalty of $750.

Safety and Fire Prevention

The chalet is equipped with fire extinguishers, smoke detectors, CO2 detectors, and propane gas detectors. It is strictly forbidden to remove or disconnect any detectors. If an alarm is triggered, open the doors and windows and wait for it to stop.

Parking

The chalet allows parking for two cars. Please do not park more than two vehicles to keep the street clear. A free public parking lot is available 50 meters up on School Street, where overnight parking is permitted year-round.

Electric vehicle charging station

An electric search station is available in the chalet parking lot. First come, first served.

No Smoking

The chalet is strictly non-smoking. Smoking is allowed outside at least 9 meters from doors and windows. Balcony smoking is prohibited. ALL CIGARETTE BUTTS MUST BE DISPOSED OF PROPERLY. A fine of $100 will be charged for improper disposal. If tobacco, cannabis, or any other substance odors persist indoors after departure, a $500 fee will be charged to the credit card on file.

General Rules

  • No shoes or boots inside; bring slippers or socks.
  • The tenant is responsible for the chalet and its contents.
  • No subletting or transfer of rental rights.
  • Glass containers are prohibited in the spa; plastic cups are provided.
  • Provided towels and linens must remain inside the chalet.
  • Avoid placing plastic-handled kitchenware in the dishwasher.
  • Fireworks and sky lanterns are strictly prohibited; violation results in immediate expulsion.
  • Abuse or damage beyond normal wear and tear will be charged to the tenant.
  • Do not move furniture.
  • Camping, trailers, RVs, and inflatable structures are not allowed.
  • Off-road vehicles are prohibited on the premises.
  • Fires must only be in designated fire pits and monitored at all times.
  • BBQs must remain in their designated location.
  • Life jackets must be worn when using kayaks or paddleboards; failure to comply results in a $350 fine.
  • Lock doors and windows when leaving; we are not responsible for theft or damages.
  • Internet usage is limited to 20GB per day.
  • Follow proper waste disposal and recycling procedures.
  • Before departure: clean up, turn off fireplaces, lock doors, and ensure no personal belongings are left behind.

IMPORTANT

Violation of these rules may result in contract termination and immediate eviction without refund.

    Signature

    I hereby confirm that I have read the above regulations and agree to abide by them during my outing.